Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

The purpose of a Medical Assistant (MA) II is to ensure patients are comfortable and welcomed at the beginning of their appointment and to gather all necessary medical information to ensure providers have the most accurate information available when making healthcare decisions. Additionally, MA IIs serve as a site mentor, providing center-level support and fostering a sense of belonging for new and fellow MAs. MA IIs exhibit sustained superior performance in the execution of their job duties.

Medical Assistant IIs report to the Practice Manager or Center Operations Supervisor. They are a vital element of our model and important members of our Care Teams. Being an MA II requires high levels of flexibility, energy, attention to detail, and problem solving skills. You will be expected to build relationships with members. Medical Assistants will collaborate closely with their teammates to ensure an unmatched patient experience while driving clinical results. As an MA II, you will accomplish this by assisting in the assessment of patients' health conditions, through screenings and routine diagnostic testing performed during appointments.

Core Responsibilities:

Independently drive center-level responsiveness excellence in timely care req completion

Independently drives center-level Screening & Vaccination program

As a center-based mentor, support successful onboarding and serves as an early adopter for company-wide workflow updates and new initiatives.

Ensure an efficient patient flow; room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews

Inventory supplies and stock exam rooms

Respond to patient requests for telephonic support (Lab results, faxing records to specialists, etc)

In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing, etc

Import required documents into EMR via scanning or PDF upload.

Participate in care team meetings to discuss patient care and clinic operations

Process orders for durable medical equipment

Request medical records from external providers as required by the provider

As required, conduct routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab

May assist fellow MAs with complex procedures, such as spirometry

Other duties as assigned

What we're looking forRequired Qualifications:

State or national certification (as required by state), or graduation from an accredited medical assistant course

High school diploma

2-5 years of prior relevant experience

1 year experience as a medical assistant

CPR or BLS Certification

Electronic Medical Record experience

Computer skills: Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.

Proficiency in non-English languages as required by the center's demographics.

Ability to work at least one year in role

Ability to work 40+ hours per week

Strongly Preferred Qualifications:

Minimum of three years in a Medical Assistant role

Successful mastery of the workflow in MA I position; consistently demonstrated sustained superior performance in MA I role.

Takes personal initiative to suggest and recommend center-level process improvement efforts

An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients' lives

Demonstrated ability to prioritize patient care activities

Preferred Qualifications:

2 or more years of experience working with geriatric patients

Phlebotomy Technician Certification

Other Skills:

Problem-solving skills, professional accountability, and a flexible, positive attitude

Strong communication skills and customer service orientation

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$18.50 - $42.35

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/29/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.